Last Updated: 23/03/2025

At SBKBIKES, we understand that plans can change. Our cancellation policy is designed to be simple and hassle-free.

1. Order Cancellation

  • You may cancel your order within 24 hours of placing it, provided it has not yet been processed or shipped.
  • To request a cancellation, please contact us immediately at savictomislav255@gmail.com or call +44 07770 028278.
  • If the order has already been processed or shipped, we will be unable to cancel it. However, you can initiate a return once it is delivered.

2. Process for Cancellation

  • Contact us with your order number and a cancellation request.
  • If the order is eligible for cancellation, we will process your request and issue a full refund to your original payment method.
  • You will receive a confirmation email once the cancellation is completed.

3. Exceptions

  • Orders that have already been shipped are not eligible for cancellation.
  • In such cases, you may use our Return and Refund Policy to send the item back once it is delivered.

4. Contact Information

For cancellation inquiries, please contact us at:

  • Company Name: S B K
  • Store Name: SBKBIKES
  • Address: 4215 SE Clay St, Portland, OR, United States
  • Business Address: 29 Rue Sadi Carnot, 93300 Aubervilliers, France
  • TVA: FR17848713756
  • SIRET: 84871375600023
  • CEO: Savic Tomislav
  • Email: savictomislav255@gmail.com
  • Phone: +44 07770 028278